TICKETING TERMS & CONDITIONS

SEATING

PERFORMANCE LOCATIONS

DISCOUNTS & COUPONS

GROUP TICKETS

ACCESSIBILITY

TICKETING INFORMATION

What you should know before you purchase

We perform at the 1,200 seat Schuler Performing Arts Center in Boswell Hall on the North Idaho College campus.

Ticket prices include a $7.50 per ticket fee + 6% Idaho sales tax

Seating requests & choosing specific seats are not available for individual ticket purchases. You'll be seated by our ticketing specialist in best available within the seating tier you purchase. If you want to sit by someone specific, please purchase your tickets together in one single purchase.

Seating requests are only available for our season subscriber members for additional tickets they purchase under their membership.

All ticket purchases are non-refundable, non-exchangeable (whether seats, performances, or shows) for any reason.

For seating tiers Producer's Club (VIP), Premium, and Tier 2, your ticket confirmation, including your seat assignment, will come via email within 48 hours of purchase (excluding weekends and holidays). You can access your tickets via mobile or you may pick up your tickets at will call up to 90 minutes prior to performance.

For seating Tier 3, your tickets will be available at will call 90 minutes prior to the ticketed performance.

If you're using a coupon, please note that coupon codes are not valid on Sunday matinee performances and are not valid on already discounted Senior/Military tickets.

Some coupons have more guidelines than others, please refer to the details that came with your coupon code.

Full FAQ & details as follows:

Show Changes and/or Season Modifications

Show titles, performance dates, artists, and creative teams are subject to change.

TICKETING TERMS & CONDITIONS

Physical Tickets

All tickets will be sent via mobile/printable ticket or held at will call and available 90 minutes prior to performance for pickup. Tickets are not available to be snail mailed. A seat designated ticket is required for admittance into performances.

Cancelations

Ticket holders to performances that are canceled by Coeur d'Alene Summer Theatre for any reason will be transferred to another performance (when available) or given a credit in the amount of the ticket purchase. No refunds will be issued.

Refunds or Exchanges

All purchases are final. No refunds, no returns, no exchanges allowed. Season Subscriber Members may exchange tickets from one performance to another within the same show as an exclusive members-only benefit.

Ticketing Fees

Whether you purchase online or in person, a nominal ticketing fee and 6% Idaho sales tax are applied to all ticket purchases. There are no additional 'online fees' when purchasing online and no reduction of ticketing fees when purchasing in person.

No Shows

If you choose not to attend a performance for which you have a ticket, no refunds or exchanges will be given.

SEATING

Seat Requests

All seats are assigned by our ticket specialists on a first come, first served basis, based on your purchase tier. Seating requests and seat selection is not available for individual or group tickets. Season Subscribers are able to choose their season seats as an exclusive members-only benefit.

Seating needs for the ASL section or an empty Wheelchair space are made on the ticket purchase page.

Seat Reservations

We are unable to hold seats without payment. Payment is required to secure seats.

PERFORMANCE LOCATIONS

Main Stage Summer Season Performances

Our main stage summer season performances are held at the Schuler Performing Arts Center (SPAC) at Boswell Hall at North Idaho College (NIC). We do not have offices at Schuler Performing Arts Center. SPAC does not allow food or drink (other than a closed water bottle) inside of the auditorium.

Fall Fundraiser, A Night of Musical Splendor

Our fall fundraiser is held at the Best Western Coeur d'Alene Inn. We do not have offices at the Best Western Coeur d'Alene Inn.

Studio Stage

Our Studio Stage performances are held at our headquarters at 4951 N. Building Center Drive Suite #108, Coeur d'Alene Idaho. The Studio Stage lobby is open just prior to scheduled events.

DISCOUNTS & COUPONS

Terms

Discounts and coupons may not be combined. Coupon codes are valid for specific performances (please see the details that came with your code).

Seniors

Seniors are classified as age 65 and older. Please bring an ID when redeeming your ticket.

Military

Military discounts are for active duty military members. Please bring an ID when redeeming your ticket.

Students

Student rush tickets are available to all students. Students over the age of 16 must bring a current student ID. Student rush is available 60 minutes prior to show-time at any performance and students may purchase up to (2) Tier 3 tickets at a 50% discount.

GROUP TICKETS

Group Tickets

Group tickets are available for groups of 10 or more, beginning in March. Group tickets are available for Tier 2 seating only and are not combinable with other discounts or coupons.

ACCESSIBILITY

Child Age Policy

Children under the age of 5 are not permitted at performances. Additionally, everyone, regardless of age, must have a seat designated ticket. Patrons who are smaller must sit in their own designated seat, no lap sitting is allowed. At times we may offer a special performance open to all ages.

Wheelchairs & Walkers

Patrons using wheelchairs: the main stage performance venue has accessibility seating available for patrons using wheelchairs as their seat. Accessibility seating spaces have up to 3 companion seats available per space.

Wheelchair users transferring from their chair to a traditional seat are required to place the unused wheelchair in designated areas only.

Patrons using walkers: When not in use, all walkers must be placed in designated areas only.

Hearing Devices

Hearing devices are available at each performance and may be picked up in the Box Office. An ID or Credit Card is required to hold the device while it's in use during the performance and will be returned to you upon the return of the hearing device at the end of the performance.

ASL Interpreted Performances

We offer an ASL Interpreted performance for each of our 3 main stage shows. Our ASL performances are held on the first Sunday of each show run. Details can be found on the ticket page for each show.

PRIVACY POLICY

Last updated: February 26, 2025

Welcome to cstidaho.com! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cstidaho.com (the "Site") and make a purchase. Please read this policy carefully. By using our Site, you agree to the practices described below.

Information We Collect

We collect information from you in the following ways:

Information You Provide:

Personal Information: When you purchase tickets or register for classes, we may collect your name, email address, phone number, billing address, and payment details (e.g., credit card information).

Account Information: If you create an account, we may collect your username, password, and preferences.

Communications: If you contact us via email, phone, or forms on the Site, we collect the information you provide.

Information Collected Automatically

Usage Data: We collect information about how you interact with the Site, such as your IP address, browser type, device information, pages visited, and timestamps.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage, and analyze trends. You can manage your cookie preferences through your browser settings.

Information from Third Parties

We may receive information from payment processors, marketing partners, or analytics providers to facilitate ticket sales and improve our services.

How We Use Your Information

We use your information to:

- Process and fulfill ticket, merchandise, classes & workshops, and other various purchases and registrations.
- Send you order confirmations, tickets, updates about performances or classes, etc.
- Communicate with you about your account or customer service inquiries.
- Improve our Site, services, and user experience.
- Send promotional emails or newsletters (you can opt out at any time).
- Comply with legal obligations or protect our rights.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who assist with payment processing, email delivery, hosting, or analytics (e.g., Ontraport, Stripe, Square, Google Analytics, Auctria, etc.)

Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.

Your Choices

Account Management: You can update your account details or delete your account by logging in or contacting us at info@cdasummertheatre.com.

Marketing Communications: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email.

Cookies: You can disable cookies in your browser, though this may limit some Site functionality.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes—typically no longer than 10 years after your last interaction with us.

Children's Privacy

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

Third-Party Links

Our Site may contain links to third-party websites (e.g., payment processors, event partners, e-commerce software, etc.). We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Coeur d'Alene Summer Theatre, 4951 N. Building Center Drive Suite #107, Coeur d'Alene, Idaho 83815, 208-254-0504, info@cdasummertheatre.com

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CONNECT WITH US

MAILING ADDRESS:
Coeur d'Alene Summer Theatre
4951 N. Building Center Drive #107
Coeur d'Alene, ID 83815

STUDIO & BOX OFFICE WINDOW:
Coeur d'Alene Summer Theatre
4951 N. Building Center Drive #108
Coeur d'Alene, ID 83815

PERFORMANCE VENUE:
Schuler Performing Arts Center
at North Idaho College
Boswell Hall 880 W. Garden Avenue
Coeur d'Alene, ID 83814

PHONE: 208-254-0504 | EMAIL: info@cdasummertheatre.com

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Sharing the joy of professional musical theatre since 1967
Idaho's oldest performing arts organization

Policies: Ticketing | Performance | Privacy | Accessibility

Coeur d'Alene Summer Theatre is a 501(c)(3) non-profit arts organization #82-0386992

SUPPORTED IN PART BY GRANTS FROM:

Laura Moore Cunningham Foundation